Forward for superintendents

The pattern we hear from every super

“I’m getting 80 texts a day. Half of them are questions my crew could answer themselves if they could open Procore. The other half are real coordination questions I need to be in the middle of. Every time my phone buzzes, I’m 90 seconds away from being useful again.”

That number isn’t hyperbole. We’ve sat with supers on $40M-$200M commercial jobs and watched their phones light up every two minutes during a six-hour site walk.

What Forward removes from your inbox

• “What’s the spec on the lobby tile?” Forward pulls 09 30 13 from your Procore Specs tool or scans the spec PDF for the right section.
• “Where’s the latest A-301?” Forward sends the most-current revision thumbnail + PDF. Direct from Procore or Autodesk.
• “Is RFI 142 closed yet?” Forward returns the current status + the architect’s response if it’s in.
• “What time is the concrete pour Wednesday?” Pulled from the daily-log schedule or the 3-week look-ahead.
• “Send me the punch list for floor 3.” Returns the open punch items filtered to that location.
• “Did the inspector pass the rough mech yet?” Inspection status from the daily log.

Each of these is a 30-second answer for you. Multiplied by 40-60 of them per day, it’s 20-30 hours a week of your time you get back.

What Forward keeps on your plate

The genuinely coordination-heavy questions still come to you. Forward isn’t trying to replace the super; it’s trying to remove the lookup tasks that anyone with access to Procore could do, but your crew doesn’t have access to Procore.

When the bot can’t answer, it routes the question to you with context already attached. You’re not getting raw “hey what about the riser?” texts — you’re getting “Mike asked about the riser diagram on east tower. I sent A-301 rev 4 but he’s asking whether the conduit offset noted in RFI 143 is included in this revision. RFI 143 is still open. Want me to draft a clarification?”

Drafting RFIs and observations from the lift

You see something off, you text:

observation: cracked tile floor 2 corridor north, near Elev 2, photo attached

Forward composes the observation entry, attaches the photo, routes it to your PM’s approval queue. After PM approval, it posts back to Procore (or Autodesk Build, or wherever the project tracks observations) with you as the identified reporter.

Same workflow for punch items, RFIs, safety incidents, daily log entries.

Why it’s SMS, not an app

Apps fail in the field. The phone is hot in the sun. Hands are dirty. Gloves are on. Cracked screen, glove, sun glare, sketchy 4G — somewhere across that combination, an app with multi-tap navigation falls apart.

Text messages don’t. Voice-to-text into Messages works on a 5-year-old iPhone with cracked glass and dirty gloves. SMS has been an industry-grade protocol for thirty years. It works in basements, in stairwells, on lifts.

Try it now

Text +1 (682) 300-6750 with any open punch items. Live demo project returns the actual punch list. Same shape Forward returns when your crew texts you the same question.